We had West Shire demolish our old wood deck as well as an unusable room attached to our basement, exposing a cement pad that we will use as additional outdoor space. The process went smoothly from start to finish. Dave was our salesperson and he worked with us to get what we wanted while staying close to budget. He explained the products that would be used and took his time to help us finalize decisions. They were here when they said they would be here and worked full days to get the job done in a reasonable amount of time for such a large project. Communication by phone, email and in person was always welcomed and responded to within a short period of time. The crew members that worked on our home were friendly, respectful and professional, helping us to understand the process. Our project foreman, Brandon, was very helpful in explaining the next steps of the demolition and the build. The clean up process went smoothly and now we can't wait to enjoy our new West Shire deck! We would recommend them any time.